Unable to start the service

Wrong path to PowerShell

Could not find file: [pathToPwshExecutable]\pwsh.exe. This is specified in property powershell.location

Please check so the path to pwsh.exe is written with / instead of \ and that the path is correct.

Unallowed LogOn account

Service is running as user XXXX. This is not allowed in application.properties or the property is missing

This means you are trying to start the Tomcat service with a unallowed user account. By default EPR does not allow you to run the service with the accounts LOCAL_SERVICE, NETWORK_SERVICE or LOCAL_SYSTEM. Please use a dedicated domain user account for running the service.

AccessDeniedException

java.nio.file.AccessDeniedException: C:\Easit\EPR-Test\config\8346054973089655517 -> C:\Easit\EPR-Test\config\users.properties

This can occur if you change the account that runs the service and do not update the file and folders permission.

This issue can also occur the first time you start the service if you have made some changes to it and not applied them correctly. Please configure the service with an account that have sufficient privileges in the instanceRootDirectory and try to start the service again.